Customer Service, Orders and Shipping

We ship our seeds to Italy , throughout the European Union and to many international countries .

Shipping costs are automatically calculated at checkout based on the order value and destination.

📦 Shipping to Italy

5 to 10 working days
• Orders up to €49.00 → €3.19
• Orders from €39.00 and up → Free shipping

🌍 Shipping to Europe

Valid for the following countries: Åland Islands, Albania, Andorra , and 48 other European countries.
• Orders up to €49.00 → €4.99
• Orders from €39.00 and up → Free shipping

✈️ International Shipping

We ship to over 180 countries including: Afghanistan, Algeria, Angola , and many more.
• Orders up to €49.00 → €8.99
• Orders from €39.00 and up → Free shipping

💡 Please note :
Delivery times may vary depending on the destination country and local postal services. All orders are processed within 1-2 business days of receiving payment.


Returns can be made within 14 days of receiving the order, as required by current legislation. Return shipping costs are the customer's responsibility. The product must be returned intact, in its original packaging, and complete with all its parts. Once the item has been received and inspected, we will process the refund according to the agreed-upon terms.


Standard shipments are made without tracking codes . This means that once the package has been handed over to the courier or postal service, it will not be possible to monitor its delivery status .

By choosing this shipping method, the customer agrees to assume full responsibility for any delays, losses, or non-delivery of the package. The seller will not be able to process or refund the order without proof of delivery.

Do you have any questions about shipping to your country?
Contact us via our contact form or write to us at info@botanis.it .